AI-powered conversational bots
For WhatsApp and the web, built on OpenAI and Google AI models.
/en/automation-and-bots
Service
Automation and bots
AI-powered conversational bots for WhatsApp and the web, plus process automation that connects services and systems.
The problem it solves
- OpenAI
- Google AI
- Twilio
- SendGrid
Repetitive tasks, support that doesn't scale and systems that don't talk to each other. Oscar designs bots and automated workflows that handle conversations, move data and run processes without manual work.
01 / Automation and bots
What's included
Smart workflows
For customer service and internal processes.
Service integration
With Twilio, SendGrid, Replicate and external APIs, using REST APIs and webhooks.
Process automation
Connecting web platforms with enterprise systems such as ERPs.
02 / Automation and bots
Where it fits
Order status on WhatsApp
Customers ask where their order is and the bot answers with live data from the order system, without pulling anyone off other work.
Replacing manual data entry
Web form submissions are validated and created directly in the CRM or back-office system, with an alert when something doesn't match.
Appointment reminders and confirmations
Automated WhatsApp or email messages confirm, reschedule or cancel bookings and update the calendar based on the customer's reply.
03 / Automation and bots
Experience
AI-powered bot systems are one of Oscar's featured projects as technology director at NINJA Brand Fighters: conversational automation and smart workflows for customer service and operations.
04 / Automation and bots
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05 / Automation and bots
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What do you want to automate?